CUSTOMER TESTIMONIALS

Testimonials - Male User

Andrew M | 12/10/2018

Just a big thank you for getting the clip part for my rowing machine all the way from Taiwan.


It arrived today!


I’m very grateful.

Testimonials - Male User

Mr Emberson | 11/09/2018

As promised, I would just like to say how thoroughly impressed I was with the excellent service I received when contacting you today for the first time. The efficiency and helpfulness you demonstrated was refreshing and offered the very best in customer service. I would have no hesitation in dealing with you in future for any queries regarding my product. As a company you should be very proud of the support offering you have in place. It goes a long way with customers and fosters loyalty and recommendation.

Testimonials - Female User

Mrs K Bull | 05/09/2018

Once again brilliant service from you Clare. 

Thank you again.

Testimonials - Male User

Mr Sheppard  | 04/09/2018

Many thanks for sending the spares through Nicola, amazing service! So pleased I bought one of your bikes!

Testimonials - Male User

Mr Clay | 21/08/2018

Fantastic after sales support, thank you.

Testimonials - Male User

Mr De Beukelaer  | 21/08/2018

I am very satisfied with your after sales service.

Testimonials - Male User

Mr Wallace | 20/08/2018

Many Thanks.

I appreciate your brilliant customer service.

Testimonials - Male User

Mr Wilson | 20/08/2018

Thank you for replying to my email so quickly and thank you for your solution and top customer service!

Testimonials - Female User

Mrs O Brien | 17/08/2018

Thank you so much Clare for your help and the lovely lady I spoke to on the telephone!....and especially to Andy who worked the magic, the computer is perfect now!

Testimonials - Female User

Pam Ford | 02/08/2018

Ordered the pedals last week. They arrived very quickly and are now in place on the bike. Just wanted to thank you for your very efficient service.

Testimonials - Female User

Mrs Amoah | 19/07/2018

I am just writing to say many thanks for providing us with a new bolt to repair our elliptical strider. It is now in place and the machine is back to full working order. I really appreciate your kind attention in dealing with this problem, thank you once again. Yours Faithfully, Mrs Amoah.

Testimonials - Female User

Helen B | 23/06/2018

Thank you so much, the new computer for my bike is great, wasn’t expecting to arrive so quickly, it was here when I fininshed work this evening, thank you so much for your prompt reply and for the speed at which the new part arrived, I really appreciate your fantastic customer service.

Testimonials - Female User

Kathy B | 22/05/2018

Hi, I just want to thank you for your amazing customer service! I emailed you a couple of days ago about the computer on my Trim Bike... it arrived today! You have made a pensioner very happy! Thank you so much again. So efficient and friendly.... that's hard to find these days. I hope your boss sees this!

Testimonials - Male User

GED T | 15/05/2018

I contacted Body Sculpture enquiring about some bolts that were missing from a bike I had been given by a friend.  I asked for costs for the parts so that I could purchase them. They were so very kind to say that they would send them free of charge. Excellent customer service and I will ensure all my friends know what a good company they are. Thank you Body Sculpture and especially Clare.

Testimonials - Male User

STEVE B | 27/03/2018

I contacted Body Sculpture for an instruction manual and it was emailed within minutes - I am most impressed.

Testimonials - Male User

ANDY C | 18/02/2018

Over the years I have had dealings with various companies and I have to say the speed with which your customer care reacts is as good as I've ever known.. If in the future I need any sports equipment I won't hesitate to contact yourselves.  

Testimonials - Female User

REHANA S | 19/04/2017

Thank you so much, I cannot believe the service I got! Its so kind of u all. I was running around everywhere looking for these parts then I gave you 1 call and an email and I got the parts so quick. Thank you so much again. Great work xx

Testimonials - Female User

KERRIE W | 29/07/2017

Excellent customer service, spare part received and assembled, 10 out of 10, thank you.

Testimonials - Female User

AMY | 08/08/2017

Spoke on Live Chat, very quick and efficient service, although the answer wasn’t known straight away, the rep went away and quickly found the answer! Great service thank you ;)

Testimonials - Male User

NICK R | 14/08/2017

I phoned last week and spoke to you about replacement pedals for my bike. The pedals arrived over the weekend and I'm extremely pleased with them. I'm very grateful to you for this kind gesture which has given me a very positive view of your company.

Testimonials - Female User

VIC S | 30/08/2017

Very many grateful thanks indeed for the replacement pedal(s) arrived just today and fitted already! Every time I pedal I will think of you and your excellent team.

Testimonials - Male User

IAN B | 05/05/2016

This is great, thank you so much. It is indeed rare in these days of hi-tech that you find someone, a human, who is prepared to go the extra mile in terms of help and service. This you have done and I am very grateful. Please show this email to your boss. Once again, thank you. 

Testimonials - Male User

PAUL B | 06/05/2016

Just thought I'd drop a line to thank you for the excellent customer service for your good self. I have now fitted the partsand the machine is working really well. I promise to leave a good review on Amazon by way of thanks. Best service I've had from a manufacturer, ever, and I will be recommending your company as a result. Have a great summer and thanks to all concerned once again.

DAVID W | 05/05/2015

Testimonials - Male User

We are overwhelmed at your persistence in customer satisfaction, and your companies generosity at offering to supply the required part with no charge. If we could impose on your kindness a little further to pass on to those involved our grateful thanks, and of course a very big thank you to YOU!


It is not often these days that there is such commitment to give customer satisfaction, but you have excelled especially after the problems we had sending the photos to you for your information, as the machine like ourselves, are all feeling the ravages of age, bless you. Best regards David & Alison W.